• +91-9555475912, 9451152725
  • support@gotranscript.in

Frequently Asked Questions

1. What services does Go Transcript provide?

Go Transcript provides professional assistance for obtaining university transcripts, Medium of Instruction certificates, degree and marksheet attestation, duplicate academic documents, migration certificates, provisional certificates and university verification services from various universities and educational institutions across India.


2. What is a university transcript?

A university transcript is an official academic document containing details of the subjects studied, marks or grades obtained, credits earned and the academic qualifications completed by a student. It is commonly required for higher education, employment, immigration and credential evaluation.


3. Can Go Transcript help me obtain transcripts from my university?

Yes. Go Transcript assists applicants with the university transcript application process, document submission, university coordination and regular updates until the application process is completed.


4. Which universities are covered by your services?

Go Transcript provides assistance for a wide range of universities, colleges and educational institutions across India. Applicants can check the University List available on the website or contact the support team if their university is not listed.


5. What is a Medium of Instruction certificate?

A Medium of Instruction, or MOI, certificate is an official document confirming the language in which a student completed their course or degree. It is often required by international universities, employers and immigration authorities as proof of English-language education.


6. Can you help me obtain an MOI certificate?

Yes. Go Transcript provides university-specific guidance and application assistance for obtaining a Medium of Instruction certificate from the concerned university or institution.


7. Do you provide assistance with degree attestation?

Yes. Assistance is available for the attestation of degree certificates, marksheets and other educational documents required for international education, employment, visa, immigration or official verification purposes.


8. Can you help with WES or ECA documentation?

Yes. Go Transcript assists applicants in obtaining and processing university documents required for WES, ECA and other credential evaluation organisations. The exact requirements may depend on the university and the evaluating authority.


9. Can transcripts be sent in a sealed envelope?

Yes. Sealed-envelope assistance is available where the university provides transcripts or academic documents in an officially sealed and stamped envelope. Availability and procedure depend on the rules of the concerned university.


10. Can the university send my documents directly to WES or another organisation?

Direct dispatch may be possible depending on the university's rules and the requirements of the receiving organisation. Go Transcript can guide you regarding the available dispatch process for your university.


11. What documents are normally required to apply for a transcript?

Requirements vary by university. Applicants may be asked to provide copies of their degree certificate, marksheets, identity proof, enrolment or roll number, authorisation letter, application form, photographs or other university-specific documents.


12. How does the application process work?

The general process includes sharing your requirement, submitting the necessary documents, verification of the submitted information, application processing with regular updates and receiving confirmation after completion.


13. Can I apply without visiting my university personally?

In many cases, Go Transcript can submit and coordinate the application on behalf of the applicant. However, some universities may require personal verification, original documents, authorisation or additional action from the applicant.


14. How long does it take to obtain university transcripts?

Processing time varies according to the university, type of document, availability of academic records and the procedures followed by the institution. Any time estimate provided is indicative and may change because the final processing is controlled by the university or other external authorities.


15. Will I receive updates about my application?

Yes. Go Transcript provides regular process updates regarding document verification, application submission, university requirements and completion status.


16. Can you help if I have lost my degree or marksheets?

Yes. Assistance is available for duplicate degrees, duplicate marksheets, migration certificates, provisional certificates and other lost academic documents, subject to the rules and record availability of the concerned university.


17. Can you help with university verification?

Yes. Go Transcript assists with educational document verification and university verification requirements for employers, foreign universities, immigration authorities and credential evaluation agencies.


18. Are the transcripts issued by Go Transcript?

No. Transcripts, certificates and verified academic documents are issued by the concerned university or educational institution according to its own rules and format. Go Transcript acts as a facilitator and assists applicants with the application and documentation process.


19. Can Go Transcript change the format or information printed by the university?

No. The university issues documents in its prescribed format. Go Transcript cannot modify the university's official format, marks, grades or other information printed on the issued document.


20. Can you assist applicants living outside India?

Yes. Go Transcript provides documentation assistance to students and professionals living in India or abroad who need academic documents from Indian universities.


21. Do you provide pan-India services?

Yes. Assistance is available for applicants seeking documents from multiple universities and educational institutions across India.


22. How much does the service cost?

The total cost depends on the university, document type, university application fee, number of transcript sets, attestation requirements, courier charges and service fees. Applicants can submit an enquiry to receive a quotation for their specific requirement.


23. Are university fees included in the quotation?

The quotation may include university charges, service fees, taxes, courier charges and other applicable expenses. Applicants should review the quotation carefully to understand the charges included for their application.


24. What happens if the university asks for additional documents?

The applicant will be informed about the additional requirement. The application may remain on hold until the correct and complete documents or information are provided.


25. Can I cancel my application?

Cancellation eligibility depends on the application's current stage. If the application has already been submitted to the university, deductions such as GST, service fees and transaction charges may apply. Applicants should review the website's Terms and Conditions before requesting cancellation.


26. Is GST refundable after cancellation?

According to the website's Terms and Conditions, GST paid is non-refundable if an application is cancelled.


27. What happens if the university delays the application?

University processing times are estimates and may vary because of administrative procedures, record availability, holidays or other institutional delays. Go Transcript provides follow-up assistance but cannot control the university's final processing time.


28. Is Go Transcript responsible for courier delays or lost documents?

After documents have been dispatched, delivery is governed by the terms and policies of the respective courier or postal company. Applicants should provide complete and accurate delivery details to reduce the possibility of delivery issues.


29. How will I receive the completed documents?

Documents may be delivered through courier, postal service, direct university dispatch or another available method, depending on the university's process and the applicant's requirements.


30. How can I start my application?

You can start by submitting an enquiry through the website and providing your university name, course details, year of passing, required service and purpose of the documents. The support team will then guide you regarding the required documents, charges and application process.